F.A.Q.

CBS College Sports Account Information FAQ 1. What is All-Access? All-Access is an Internet broadband offering provided by CBS College Sports that allows college sports fans to experience the passion, tradition and excitement of our teams with comprehensive, easy-to access multimedia coverage. During the summer of 2008, CBS College Sports All-Access powered by Microsoft's Silverlight technology was completely redesigned and optimized. The state of the art interface will give fans the highest quality streaming experience in the most user-friendly environment. This new player will be fully compatible across different web browsers and will offer new enhanced features such as aggressive searching tools, interactive calendar feature, simplified player navigation and more. Top 2. Who delivers and supports All-Access? CBS College Sports Network. Top 3. How do I sign up for All-Access? You will be prompted to sign-up with All-Access when you click on free or subscription content within the product. If you experience any problems during the registration process please contact customer service at customersupport@cstv.com. Top 4. What is the encode rate (kbps) for your streaming video? 400Kbps - 500Kbps. Top 5. Will I be able to get a Video feed with a school-specific All-Access Subscription for away games? School-specific All-Access subscriptions generally do not generate away game video feeds. Top System Requirements ? Windows: ? Processor: Intel Pentium 4, 1.6 + GHz (or equivalent) ? Operating System: Windows 2000 SP4, Windows XP SP2, XP Media Center 2005, Windows Vista ? Microsoft Silverlight plug-in 2.0 ? The Microsoft Silverlight plug-in may be downloaded at the following link: http://www.microsoft.com/silverlight/resources/install.aspx?v=2.0 ? Click on the "CLICK TO INSTALL" button then click on the following prompts to complete the Silverlight installation: ? Click on the "Run" button ? Click on the "Run" button again ? Click on the "Install now" button ? The Microsoft Silverlight installation is now complete ? Recommended Browsers: Microsoft Internet Explorer 6.0 and 7.0 or Firefox 2.x (JavaScript must be enabled) ? Note: Windows 2000 SP4 and Silverlight 2.0 support the Microsoft Internet Explorer 6.0 browser only ? 512 Megs + RAM (Windows Vista 3Megs + RAM recommended) ? 16-bit sound card and speakers ? 65,000-color video display card ? Internet connection: High Speed Broadband Connection at least 500kbps ? Web browser (see above); cookies enabled ? Flash 9.0 or higher ? Minimum Screen Resolution 1024 x 768 ? Macintosh: ? Processor: Intel Core Duo, 1.83 + GHz ? Operating System: INTEL-BASED MAC OS X 10.4.8 or higher ? Microsoft Silverlight plug-in 2.0 ? Click on the "CLICK TO INSTALL" button then click on the following prompts to complete the Silverlight installation: ? Click on the continue button ? Click on the continue button ? Click on the continue button ? Click on the AGREE button ? Click on the continue button again ? Click on the "Install" button ? The Microsoft Silverlight installation is now complete ? Click on the OK button and re-start your Mac ? Recommended Browsers: Safari 3.0 or higher or Firefox 2.x (JavaScript must be enabled) ? 1 + GB RAM ? 16-bit sound card and speakers ? 65,000-color video display card ? Internet connection: High Speed Broadband Connection at least 500kbps ? Web browser (see above); cookies enabled ? Minimum Screen Resolution 1024 x 768 Top CBS College Sports Subscription Access FAQ 1. Can I access my subscription from any computer, anywhere at anytime? Yes. As long as the computer meets the system requirements and has internet access with at least 500kbps bandwidth for Video, then you can login with your registered email address and password to access your subscription from anywhere at anytime. Top 2. How long until games are archived? The archives should generally be available within 24 to 48 hours of the game (subject to school(s) discre